Privacy Policy for Apartment 21 Ajda
Welcome to Apartment 21 Ajda! Your privacy is important to us, and we are committed to protecting the personal information you share when booking directly on our website, apartmentbovec.si. This privacy policy outlines how we collect, use, and safeguard your data.
Information We Collect
We may collect the following types of personal information when you interact with us or book a stay:
· Personal Identification Information: Name, email address, phone number, address, nationality.
· Booking Details: Dates of stay, number of guests, and special requests.
· Payment Information: Necessary details for processing payments (e.g., credit card information).
· Website Usage Data: IP address, browser type, and data collected via cookies.
How We Use Your Information
Your data is used for the following purposes:
· To process and confirm your booking.
· To communicate with you about your reservation.
· To comply with legal obligations, such as guest registration with local authorities.
· To analyze website usage and improve our services (via Google Analytics).
Legal Basis for Processing
We process your personal data based on:
· Contractual Necessity: To fulfill your booking and provide accommodation services.
· Legal Obligation: To comply with Slovenian laws (e.g., tax and guest registration).
· Legitimate Interest: To enhance and optimize our website.
Sharing Your Information
We only share your personal data with:
· Bentral: Our booking management platform, which processes and securely manages your data.
· Payment Processors: Stripe, PayPal, or bank transfer, for securely processing payments.
· Authorities: As required by law (e.g., guest registration).
Data Retention
We retain your personal data only for as long as necessary for:
· Fulfilling contractual obligations.
· Compliance with legal obligations (e.g., accounting and tax regulations in Slovenia).
Cookies
Our website uses cookies to enhance your browsing experience and for analytical purposes via Google Analytics.
What Are Cookies?
Cookies are small files stored on your device that help improve website functionality and user experience.
Types of Cookies We Use:
· Essential Cookies: Required for the operation of our website (e.g., Bentral’s booking system).
· Analytical Cookies: Collect data on website usage to help us improve our services (e.g., Google Analytics).
Managing Cookies:
You can manage or disable cookies through your browser settings. By continuing to use our site, you consent to our use of cookies.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
· Access your personal data.
· Correct inaccurate or incomplete data.
· Request deletion of your data unless it conflicts with legal obligations.
· Restrict or object to certain data processing.
To exercise your rights, contact us at: info@apartmentbovec.si
Data Security
We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
Changes to This Privacy Policy
We may update this policy from time to time. The updated version will always be available on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Apartment 21 Ajda
· Email: info@apartmentbovec.si